Intercultural Oral Communication

Yes, English has become the language of technology, the language of Hollywood, and the language to know in business and business transactions globally, but the level of proficiency may be limited to those for whom English is a second language.  Therefore, it is wrong to assume that people who speak English may understand everything you say.  This is a very common mistake.

For good quality oral communication to take place with someone from another country and/or culture, it would be wise to consider the following: 

• Learn their language or a few common phrases or greetings to build rapport
• Use simple English with easy words and short sentences and avoid puns and slang as the person you are communicating with may not understand.
• Speak slowly and enunciate clearly. 
• Check for comprehension. Instead of giving a long lecture, pause after every point and make sure you and your audience are on the same page.
• If a misunderstanding occurs, gracefully accept the blame for not being clear. 
• Listen without interrupting.  North Americans are said to listen little and talk too much.
• And be sure to smile when appropriate. This is the most understood and useful form of communication, but be careful as in some cultures excessive smiling means you are being impolite and rude.

Oral communication is the act of expressing your thoughts in words.  Examples are speeches, presentations, announcements, conversations, etc.

 "Good communication does not mean that you have to speak in perfectly formed sentences…..Simple and clear go a long way" – John Kotter